Urgent Care Services

Posted by: marcia - Posted on:

From 1st August 2019, the best way to access NHS urgent care services will be to contact your GP practice or local pharmacy, or call 111 when they are closed.

Urgent care is for minor injuries or illnesses which need medical attention the same day, but are not serious enough for the emergency department.

From 1st August 2019, these will be the main urgent care services for patients in Sunderland:

  • GP practices collectively providing extra appointments in the evenings weekends and bank holidays. These can be booked through your GP practice, at one of the five locations around Sunderland, Washington and Houghton.
  • Pharmacists – Local pharmacists are highly trained and provide free, confidential advice on minor illnesses from sickness and diarrhoea to hay fever.
  • Sunderland’s Urgent Treatment Centre (UTC), is now located at Sunderland Royal Hospital, Kayll Rd, Sunderland SR4 7TP, next to the Adult Emergency Department. The UTC provides care for minor injuries and illnesses that require urgent treatment, but are not life-threatening. It is open from 8am to midnight, seven days a week, including bank holidays. Patients are advised to book an appointment via NHS 111 or through a GP referral, however patients can just ‘walk in.’ 
  • NHS 111 – If you have an urgent need which is not life-threatening, NHS111 health advisors are available 24 hours a day, 365 days a year to help you get right medical attention for your needs.

To find out more, please visit WWW.sunderlandccg.nhs.net.